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Customer Experience in the Age of Social Media
feeds.marketingland.com

Join our social media and CX experts as they explain how social customer service tools can help brands provide winning digital customer experiences. They’ll discuss how to manage that experience across multiple social touch points, leverage evolving social customer service tools and platforms to… Please visit Marketing Land for the full article.

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5 marketing technology trends CMOs need to master for 2018
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As we edge closer to 2018, columnist Jim Yu lays out five martech trends you’ll need to monitor to lead your organization to success in the year ahead. Please visit Marketing Land for the full article.

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In Just 3 Simple Lines, Warren Buffett Gave the Only Marketing Advice You'll Ever Need
www.inc.com

Keep this tip in mind every time you plan a marketing campaign.

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Why Unconscious Bias Exists Even in the Highest Echelons of Management
www.inc.com

Chairman & CEO of the Pinnacle Group, Nina Vaca, talks about an uncomfortable experience she had during a conference call, and how she tackled it.

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Facebook will tell publishers, creators the top Pages that shared their videos
feeds.marketingland.com

With Highlighted Shares, Facebook aims to encourage Pages to collaborate to grow their audiences, borrowing from YouTube’s playbook. Please visit Marketing Land for the full article.

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3 case studies of duplicate content consolidation
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Columnist Chris Long shares examples of how he addressed duplicate and similar website content to improve organic search performance for his clients. Please visit Marketing Land for the full article.

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Google Manual Actions: Frequently asked questions and their answers
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Contributor Kaspar Syzmanski addresses some of the most commonly raised questions and issues regarding Google penalties. Please visit Marketing Land for the full article.

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Polaroid's new gadget turns your phone into an instant camera
feeds.mashable.com

Instagram addicts may now have a new reason to give Motorola’s Moto Z another look. Polaroid and Motorola have teamed up on a new Moto Mod for the company’s Z series of phones. The Polaroid Insta-Share Printer is an instant camera accessory that turns the Moto Z into a tiny photo printer.   SEE ALSO: […]

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