How to make sure your salespeople don’t lie to customers or make impossible-to-fulfill promises that will damage the image of your company.
If you’re new to the business world than you may be surprised to learn that perhaps one of the most important assets is your brand’s reputation.
Chances are your business is going to get some negative comments on review sites, whether you deserve them or not. Combating them requires some skillful and diligent reputation management.
To build your reputation, invest in building your first customer’s reputation–even if you take a hit on it
McDonalds is embarking on a major rebranding strategy to heal its reputation and close the gap with its competitors.
No matter how sincere, your mea culpas can come off sounding empty. Only by taking the right action can you repair your broken reputation.
How you present yourself can determine what people think of you. Find out if you might be unknowingly damaging your reputation.
Take 10 minutes to get you and your team on the right track for the most productive week ever. At LexION Capital, I make a short presentation every other Monday morning that we call a “CatION.” Everyone conferences in–from our operations team to our independent contractors and representatives in the field. I spend mere minutes […]