The most successful people have had some of the greatest failures–and then bounced back. This article first appeared on CNBC. One tends to forget, but 25 years ago things were really different. Your phone and computer–if you had one–were just tools, no more or less sexy than a filing cabinet. There was also no such […]
Here’s how animal instincts can help you hire the best people for your company.
When a customer visits your business in person, they notice the little things about your operation. And so should you. I’ve been the recipient of extremely poor customer service lately. Maybe it’s because I’ve met with a lawyer and an accountant to work through some tax issues, or because I’ve had to talk to a […]
A new study finds sharing food can bring home the bacon in more ways than one. When people are negotiating a deal, they typically have a meal together. Sharing a meal seems a gesture of goodwill; after all, who’s going to fight over sushi? You might suppose that negotiating while eating can only help bring […]
Two Supreme Court cases decided Tuesday give small businesses a fighting chance against patent trolls. The Supreme Court levels a one-two punch against so-called patent trolls. In two rulings likely to have widespread implications for small business owners beset by patent trolls, the Supreme Court decided Tuesday to ease the standards by which prevailing parties […]
A positive culture can motivate your employees to work harder than a focus on profits. Look under the hood at any high performing company of any size and you’ll find they all have at least one thing in common–they’re great places to work. In fact, the Fortune 100 Best Companies to Work For have performed […]
OK, so maybe they’re not outright lies… they’re pleasant myths. The more you buy into them, the worse off you–and your company–will be. Most business owners want to have a positive impact on the world. However, one way to ensure that your positive impact is limited is to tell yourself pleasant myths that distract you […]
Are you a great leader or just a mere manager? Here’s how to tell the difference. When I think about the difference between great leaders and mere managers, I think back to a day when I put my foot in my mouth. I was working as a lawyer for a giant government bureaucracy then. One […]